ABOUT AUTHENTICATION AND ELECTRONIC SIGNATURE TOOLS AT "EU DEBATES CAFÉ"

2022-11-29 10:28

The subject of discussion in the edition of "EU DEBATES CAFÉ" held today, 28 November 2022, was of the utmost relevance and focused on identification of gaps, challenges and solutions to overcome barriers in the use of authentication and electronic signature tools in the Republic of Moldova.

 

During the videoconference on electronic identity, the directors of public institutions responsible for digital transformation: the e-Governance Agency and the Information Technology and Cyber Security Service, together with the Deputy Prime Minister for digitalization, Iurie Turcanu and representatives of the business community, debated the issues and impediments in using the digital signature, and mentioned the causes that led to a small number of users of electronic services.

 

"The legislation of the Republic of Moldova expressly provides that, starting with 1 January 2023, public services shall be primarily provided in electronic format. However, we know that there are several obstacles, including the following: high costs for obtaining and using the signature, low digital literacy of the population, lack of confidence in services provided online. That is why the MobiSign application, on which we have been working lately and which we hope will be launched soon, will play a key role in the popularization of the electronic signature, due to its free use, accessibility and user-friendliness, including for Moldovan citizens living abroad”, said Iurie Turcanu.

 

In the same vein, a series of actions were taken to determine the representatives of public authorities in the country to observe the legislation on electronic signature and electronic document, including law enforcement bodies, courts and other representatives of the justice sector.

 

"Citizens cannot be expected to use the electronic signature as long as the authorities ignore the law and do not recognise electronic identity. Efforts in using electronic solutions must be a national priority, while the electronic signature should become a popular and accessible tool for everyone. There is a need to promote population's literacy, provide guidance, training and a lot of communication in order to build a digital society and to raise the level of trust in the digital interaction with the state," said Olga Tumuruc, EGA Director.

 

In addition, in the discussion moderated by the expert Victor Guzun, the speakers pointed out that the digitalization trend witnessed at regional, European and world levels requires more urgent measures, including measures taken by authorities, decisions that are long-awaited by representatives of the business community, whose productivity and development highly depend on the recognition and implementation of digital solutions and technological innovations.  

 

The event was organized under the project “EU DEBATES CAFÉ: Advancing knowledge and expertise on EU institutions and policies in the Republic of Moldova”, implemented by the Institute for European Policies and Reforms in cooperation with the Hanns Seidel Foundation in the Republic of Moldova and with the financial support of the Federal Ministry of Foreign Affairs.

 

The full event can be watched here: https://bit.ly/3OO7XXi

 

Analytical Note No. 5/2022. Authentication and electronic signature tools in the Republic of Moldova: Realities and Perspectives, conducted by IPRE: https://bit.ly/3Vz5TEG

 

Agenda

April 2024

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