REQUEST FOR EXPRESSIONS OF INTEREST

(CONSULTING SERVICES – INTERNATIONAL CONSULTANT)

REPUBLIC OF MOLDOVA

Project Preparation Advance for Modernization of Government Services Project

Project ID No. P148537

Assignment Title: International Consultant to provide support for re-engineering of three selected public services

Reference No.: 02/1.1/IC

The Government of Moldova is determined to fundamentally change the way how public services are provided in Moldova through a variety of interventions for modernization of service delivery, which combat corruption, foster a customer care culture, enhance access, as well as increases efficiency in the Moldovan public administration.

Therefore, one of the main objectives of the Administration Reform Strategy 2016-2020 and Government’s working program for years 2016-2018 is the modernization of public services.

The Government of Moldova has requested the assistance of the World Bank for a PAR operation, planned for 2017 - 2021 (Modernization of Government Services Project – MGSP). Major results of the operation include better quality, accessibility, and increased efficiency of selected governmental administrative services.

The main goal of the assignment is to assist the e-Government Center’s team to ensure a thorough, transparent and impartial evaluation of the proposals submitted by Consulting Firms for re-engineering of 3 public services and perform quality assurance of project deliverables.

The e-Government Centre now invites individual consultants to indicate their interest in providing the services. Interested consultants must provide information indicating that they are qualified to perform the services (description of similar assignments, experience in similar conditions,) and meet the following minimum qualification requirements:

·         Master Degree in law or business management or any other relevant area for the project;

·         Ten (10) years of professional experience in institutional development and/or change management experience is required out of which preferably 5 (five), but not less than 3 (three) years of professional experience in regulatory reform;

·         Experience as team leader in at least 3 (three) projects of comparable size concerning organizational change/set up of public sector institutions in an EU Member State, candidate and/or potential candidate country;

·         Fluency in English, both written and spoken (min 2 points in the scale from 1 to 5 where 1 is excellent and 5 is basic);

·         Computer literate.

Time Frame: The assignment is expected to start in August 2017. The estimated duration of the assignment is 9 months with an estimated level of effort of 20 days.

Interested qualified candidates should submit their expressions of interest/CVs with the mark “International Consultant for re-engineering” by August 18, 2016 to the address below:

E-Government Center of the Republic of Moldova

Attn: Eugeniu Ursu, Executive Director

MD-2012, Chisinau, Republic of Moldova,

42, A. Puskin str, buildings B and G,

Phone: (+373 22) 820-021

Mobile phone: (+373 79) 886-655

e-mail: procurements@egov.md [6]