DEADLINE EXTENDED:

REQUEST FOR EXPRESSIONS OF INTEREST

(CONSULTING SERVICES – FIRMS SELECTION)

Consulting services for developing the 

requirements (methodology) for administrative services digitization

REPUBLIC OF MOLDOVA

Modernization of Government Services Project 

Project ID No. P148537

Credit No.: 6126-MD

Reference No.: MD-EGA-71456-CS-CQS

The Republic of Moldova has received financing from the World Bank toward the cost of the Modernization of Government Services Project and intends to apply part of the proceeds for consulting services. 

The consulting services (“the Services”) include development of the public service digitization methodology which will institutionalize a development and acceptance framework for public sector information systems, especially for electronic public services. 

The e-Governance Agency now invites eligible consulting firms (“Consultants”) to indicate their interest in providing the Services. Interested Consultants should provide information demonstrating that they have the required qualifications and relevant experience to perform the Services (required qualifications and experience of the firm, but not individual experts’ bio data, also name of assignments, implementation dates, description of services provided, beneficiary entities, etc.). The Consultant shall be a firm with extensive experience in the field of software development and consultancy, which must meet the following qualification requirements: 

1. Proven experience in software development for at least 10 years;

2. Proven experience in providing consultancy in reforming IT services and setting up information system development processes in large organizations for at least 5 years;

3. Valid ISO 9001 certification;

4. Proven experience in software development for public sector implementing at least 3 projects of at least 2000 man/days in last 5 years;

5. Similar consultancy projects in the last 5 years would be an asset;

6. Certification obtained related to service provision, project management and security management (like ISO 20001, ISO 21500, ISO 27001) would be an asset.

7. Experience in providing consultancy for large organizations in ISO 9001, 27001, 20001 certifications would be an asset;

8. Prior experience with World Bank, IMF, UN, EU and other donor-financed projects is desirable;

The Expression of Interest shall state clearly the name of the Consultant (either individual Firm, Joint Venture or subconsultancy). The Consultant shall provide relevant references (assignment name, Client, time frame, the role of the firm (main Consultant/Partner in JV/sub-consultant), contract amount, etc.) to confirm its experience and qualifications. 

The attention of interested Consultants is drawn to paragraph 1.9 of the World Bank’s Guidelines: Selection and Employment of Consultants under IBRD Loans and IDA Credits and Grants by World Bank Borrowers dated January 2011, revised July 2014 (“Consultant Guidelines”), setting forth the World Bank’s policy on conflict of interest.  

Consultants may associate with other firms in the form of a joint venture or a subconsultancy to enhance their qualifications.

A Consultant will be selected in accordance with the Selection based on the Consultant’s Qualifications (CQS) method set out in the Consultant Guidelines.

Further information can be obtained at the address below during office hours 09:00 to 17:00.

Expressions of interest must be delivered in a written form to the address below (in person, or by mail, or by e-mail) by January 24, 2019.

E-Governance Agency of the Republic of Moldova 

Attn: Elena Adam, Procurement Specialist

42B A. Puskin Street, MD 2012, Chisinau, Moldova

Tel: +373 22 82 00 21; 

Mob: +373 79886638; 

E-mail: procurements@egov.md